Conditions

Find all answers to your questions about our termns and your stay at the Nature and SPA Hotel****Superior.

Start into your vacation without any risk and full of anticipation! 

0 % Risk - book your vacation secure now!

Free cancellation up to 48 hours before arrival

...your vacation starts at 1.117m above sea level

  • 48 hours riskfree cancellation
  • Enjoy the fresh air at numerous hiking tours throughout the whole Schladming-Dachstein region
  • No bus tours are necessary! The most beautiful hiking tracks start right at the hotel.
  • Our measures - overview

Request now!   Book now!

Höflehner soft cancellation policy:

48 h riskfree cancellation

We adjusted our cancellation policy to make your vacation planning easier:

  • As reason for a free cancellation up to 48h before arrival we accept:
    • a travel restriction to the Schladming-Dachstein region or outbound restriction for your area
    • a positiv Covid-19 statement (official statement of the responsible health department)

In case of a cancellation due to the reasons mentioned above we will transform your deposit into a perpetual voucher that can be redeemed at any other stay. We refund your deposit on explicit demand and charge a transaction fee of EUR 10,- for that.

Amount of deposit:

Double room: EUR 300,-
Family room: EUR 600,-

For travels outside the soft cancellation period the Austrian hotel agreement terms are valid.

 

Prices & terms

All listed prices are including Gourmet pension and all inclusive services as well as taxes, exclusive overnight fee (EUR 1,50 per night and person, 15 years and older).

The following taxes apply:

  • 20 % for massages and spa treatments
  • 10% for lodging and meals

In case of delayed arrival, early departure or cancellation the following terms apply:

up to 3 months
no cancellation fee
3 months to 1 month
40 %
1 month to 1 week
70 %
during the last week
90 %
late arrival or early departure
100 %

We recommend a travel insurance.

Please note that we cannot guarantee fixed room numbers or floor locations.

 

Deposit

We ask for a deposit of EUR 300,- per room booked (EUR 600,- for family rooms) to the following bank account: 

BANK: Die Steiermärkische Sparkasse

IBAN: AT362081517600029270

BIC: STSPAT2G

Your stay

Arrival

Rooms are available at 3:00 pm. If you arrive early we offer our changing room where you can deposit your luggage and use our SPA area for an additional fee of EUR 15,- per person (including afternoon cake in the winter and light lunch and afternoon cake in the summer). Please inform us if you intend to arrive after 7:00 pm.

Rooms

All rooms are non-smoking rooms as well as the SPA area, public areas and the restaurant. Please find the cozy smoking lounge right next to our hotel bar.

Inclusive SPA services

The included SPA treatments of your booked packages are scheduled by our Premium Alpine SPA team. Those treatments are intended to be scheduled between 8:00 am and 3:00 pm. Please contact us prior to your arrival to schedule another time for your appointment. If you do not contact us prior to your arrival you will be informed about your treatment schedule upon arrival. The treatments included in your package cannot be refunded or switched with other services. Treatments that are not consumed during your stay will expire after departing. If you do not wish to consume your treatment we ask you to contact us 24 hours before your appointment so we can optimize our time schedule.

Pets

Dogs are welcome at our hotel. We charge EUR 20,- per day without food. Dogs are not allowed at the restaurant, bar and spa area and have to be on a leash in the garden area.

Departure

We ask you to check-out by 11:00 am. You are welcome to use the SPA area (including afternoon cake in the winter and light lunch and afternoon cake in the summer) for an addition EUR 15,- per person. Our changing room with lockers, showers and blow dryers is available for that.

Bill of discharge

Accepted payment methods: Cash, Debit card, Mastercard, VISA