Things to know
Here we answer all your questions about our conditions and your stay at the Nature and Wellness Hotel****Superior.
RISK-FREE - SAFE - RELAXING
0 % risk - book your holiday now!
cancel 48 hours before arrival free of charge*
Our safety and hygiene measures - everything ata glance
...your holiday begins at 1117m above sea level
- 48 hours risk-free cancellation
- Enjoy the fresh air with countless hiking tours in the entire Schladming Dachstein Region
- No bus connections are necessary for you! The most beautiful hiking trails start directly away from the hotel.
Good to know for your arrival - 2G becomes 3G
3G rule from 19.02.2022
What do I need for a stay?
In order to enjoy your holiday to the fullest, you will need 3G proof (tested, recovered or vaccinated) on arrival.
Is there a minimum distance?
As of 1 July 2021, the minimum distance will be abolished.
Will the FFP 2 mask requirement remain?
The FFP2 mask obligation will remain in place until 05.03.2022.
Höflehner Softstorno action:
48 h risk-free cancellation
In order to make your holiday planning as flexible as possible, we have changed the cancellation conditions:
*The following applies as a free cancellation reason up to 48h before arrival:
- a Travel restriction to the Schladming-Dachstein Region or a ban on leaving your region
- Your positive Corona result (Your Segregation notice from your responsible health authority)
In the event of cancellation for the above reasons, we will convert your deposit into an unlimited value voucher which can be redeemed at a new desired date. Upon express request, the deposit will also be refunded. EUR 30,- will be kept for processing.
Double room: EUR 300,-
Family room: EUR 600,-
For travel periods outside our soft cancellation campaign, the Austrian hotel contract conditions apply.
Prices & Conditions
All listed prices include extended half-board and the indicated inclusive services as well as all taxes and duties excluding the overnight tax (€ 1,50 per person and day, from 15 years).
The following VAT rates are charged:
- 20% for massages and treatments
- 10% for accommodation and meals
In case of late arrival, early departure or cancellations the following conditions apply:
We recommend that you take out travel insurance, which you can conveniently purchase online.
Please understand that we cannot make any binding commitments for room numbers and floors.
Please transfer your deposit of € 300,- per booked room ( for family rooms Euro 600,-) to the following account
BANK: Steiermärkische Sparkasse
In case of cancellation we will convert your deposit into a voucher which can be redeemed at a new desired date. A refund of the deposit is subject to a fee of EUR 30,- for processing.
Booked rooms are available from 15:00. Should you arrive in the morning, we will be happy to provide you with our changing room. You can leave your luggage in the lockers and use our wellness area for an extra charge of € 15.00 per person (incl. cake buffet in winter or lunch buffet & cake buffet in summer). If you arrive after 19:00, please let us know by telephone.
All rooms are non-smoking. The wellness area, lounges and dining rooms are non-smoking areas. However, you will find a cosy smokers' lounge right next to our house bar
Included wellness treatments
Our Premium Alpin SPA team will book your appointments for the included wellness treatments from the booked package for you in advance. For discounted wellness treatments from packages, appointments are scheduled between 8:00 and 15:00. You are welcome to contact us in advance to let us know your preferred appointment time. If you do not contact us in advance regarding an appointment, you will receive the appointment for your treatment from our reception staff upon your arrival. The included wellness treatments cannot be exchanged for other treatments or refunded. Treatments not consumed cannot be postponed and expire upon your departure. In order to be able to optimally arrange our appointment calendar, we kindly ask you to inform us 24:00 hours in advance if you are unable to keep your appointment.
Dogs are welcome in the hotel. We charge € 20,00 per day for your four-legged friend. Dogs are not allowed in the lobby, restaurant, bar and wellness area. Dogs must be kept on a leash in the garden area.
On departure, the room will be ready until 11:00 am. You are welcome to use the wellness area after check-out (incl. cake buffet in winter or lunch buffet & cake buffet in summer). Our changing room with lockers, shower and hairdryer is at your disposal! For your SPA pleasure on the day of departure we charge € 15,00 per person.
Invoicing of your consumption
Possible payment methods: Cash, EC card, VISA and Master Card.